Accessibility Statement

At SmileCyber Tech, we are committed to making our website accessible and inclusive for all users, including people with disabilities. We want everyone who visits our site to feel welcome, understood, and able to access all of our content and services with ease.

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What We're Doing:

Our aim is for the SmileCyber Tech website to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard. This includes:

- Ensuring all text has sufficient contrast against backgrounds

- Making our site navigable via keyboard only

- Providing text alternatives for all non-text content (e.g., images, audio)

- Using clear and consistent headings and layouts

- Making forms and interactive elements screen reader-friendly

- Avoiding content that causes flashing or seizure

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What We're Working On

While we are actively working to improve the accessibility of our website, we acknowledge that some areas may still not fully meet the required standards. These may include:

- PDF documents not fully accessible to screen readers

- Some embedded third-party content that may not yet be fully compliant

We are continuously improving these aspects based on feedback and regular testing.

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What To Do If You Can't Access Parts of This Website

If you need information from our website in a different format (like accessible PDF, large print, easy read, audio recording, or braille), please contact us:

Email: support@smilecyber.tech

Phone: +44 1379 777199

Postal: SmileCyber Tech, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE

We'll do our best to get back to you within 5 working days.

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Reporting Accessibility Issues

We welcome your feedback and take accessibility issues seriously. If you find any problems that aren't listed on this page or think we're not meeting accessibility requirements, please let us know using the contact methods above.

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Enforcement Procedure

If you are not satisfied with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS):

Website: https://www.equalityadvisoryservice.com

Telephone: 0808 800 0082

 

This statement was last updated on: 18 May 2025